Do you have questions about switching to the AOK? We are happy to help you by phone.
You can reach us free of charge from the German landline and mobile network at the telephone number: 0800 2655555
From abroad you can reach us at: 0049 331 2772-1111 (at the rate of the foreign telephone provider)
Do you have any questions about your submitted online membership declaration?
You can reach our service team by E-Mail: online-wechseln@nordost.aok.de
Or use the following address for the postal service:
AOK Nordost – Health Insurance Fund
MA/1/1/1
Online-Mitgliedserklärung
14456 Potsdam
Please always include your personal reference number.
We are also happy to advise personally
You are also welcome to visit one of our service centres for a personal consultation. Please use our branch search to do so.